Refund policy
Return & Refund Policy
At MintMaroon, we want you to love every purchase. If you're not completely satisfied with your order, we're here to help.
Returns
We accept return requests within 7 days of delivery.
To be eligible for a return, items must:
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Be unused, unworn, and unwashed
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Have all original tags attached
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Be returned in their original packaging
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Be free from stains, perfumes, odors, or any signs of wear
Items that do not meet these conditions may not be eligible for a return.
Non-Returnable Items
For hygiene and quality reasons, the following items cannot be returned:
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Sale or clearance items
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Gift cards
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Accessories and intimate wear (if applicable)
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Items damaged due to misuse or improper care
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photographs of the product and packaging.
Our team will review your request and arrange a replacement or refund where applicable.
Refunds
Once your returned item has been received and inspected, we will notify you regarding the status of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days, depending on your payment provider.
Shipping charges are non-refundable unless the return is due to a damaged, defective, or incorrect item.
Exchanges
We currently offer exchanges subject to product availability.
If you would like a different size or color, please contact our support team and we will do our best to assist you.
Return Shipping
Customers may be responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
Contact Us
For all return, exchange, or refund requests, please contact our customer support team with your order number and details of your request.
We are committed to providing a seamless shopping experience and will do our best to resolve any concerns promptly.
Thank you for shopping with MintMaroon.
Trendy. Timeless. You.