Shipping policy

Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly extended. We appreciate your patience and understanding.

Shipping Timeframes

Estimated delivery times:

  • Standard Delivery: 5–10 business days

  • Metro Cities: 3–7 business days (where applicable)

  • Remote Locations: 7–14 business days

Please note that delivery times are estimates and may vary depending on your location, courier services, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before payment is completed.

From time to time, MintMaroon may offer free shipping promotions on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking details.

Tracking information may take up to 24–48 hours to become active after dispatch.

Delivery Delays

While we strive to ensure timely delivery, MintMaroon is not responsible for delays caused by:

  • Courier service disruptions

  • Weather conditions

  • Public holidays

  • Customs inspections

  • Incorrect or incomplete shipping information provided by customers

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

If an incorrect address is provided and the order has already been dispatched, additional shipping charges may apply for redelivery.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 48 hours of the expected delivery date.

Our team will work with the shipping provider to investigate and resolve the issue as quickly as possible.

International Shipping

International shipping availability may vary by destination.

Customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities.

Contact Us

For any shipping-related questions, please contact our support team:

Email: [your email address]

We are committed to providing a smooth and reliable shopping experience and appreciate your trust in MintMaroon.

Trendy. Timeless. You.